FAQ
Clear answers about booking, payment and trips.
Booking & payment
How do I book a trip?
Choose the trip and date, fill in your details and pick your deposit. Our bank details appear instantly; then upload the receipt on the site or send it on WhatsApp.
How much is the deposit?
You can pay 30%, 50% or the full amount. The balance is paid before departure.
Can I pay at your office?
Yes, at our office in Tangier, near Ibn Battouta Mall.
How do I follow my booking?
From “My booking” with your reference and phone number, or from your account.
Trips
Are hikes beginner-friendly?
Each program shows its level (easy, moderate, challenging). Beginner? Pick “easy” or ask us.
Where do trips depart from?
Most depart from Tangier and Tetouan; the meeting point is listed in each program.
What should I bring?
The gear list is on each program page; you can also rent equipment from us.
Can I organize a private trip?
Of course! Family, friends or company: share your dates and budget.
Cancellation & safety
What if I cancel?
Cancellation more than 7 days before departure: deposit can be moved to another trip.
What if Amouddou cancels?
If cancelled for weather or safety, the amount paid is refunded or moved to another trip.
