1. Data controller
- Amouddou Family Tanger SARL
- amouddoufamily@gmail.com
- 0601744987
Privacy policy
How we use and protect your data, clearly.
2. Data we collect
- When booking: name, phone, email, city, ID or passport number (optional), companions’ names and notes.
- When paying by transfer: the receipt you send.
- When creating an account: name, email, password (encrypted) and favourites.
- When writing to us: the information typed in the form.
3. Why we use them
- Organising your trip: booking, payment, transport, insurance and traveller lists.
- Contacting you before and during the trip (WhatsApp, phone, email).
- Accounting and legal obligations.
- Measuring site traffic and ad performance, only if you accept cookies.
4. Payment receipts
- Receipts are stored in a private folder, not publicly accessible, and only seen by the team that checks payments.
- Sending a receipt does not confirm the booking automatically: it is confirmed once the payment is verified.
5. Who receives them
- The agency team, and only the partners needed for your trip (transport, accommodation, insurance, airline for Umrah and trips abroad).
- We never sell your data nor send your name or phone to advertising tools.
6. Retention
- Booking data are kept as long as needed to organise the trip, then for the period required by accounting and legal obligations.
- You can ask us to delete your account at any time.
7. Cookies
- Necessary: site operation, language, booking and favourites.
- Analytics and ads (Google Analytics, Meta): loaded only after your consent; you can change your choice via “Cookie settings” at the bottom of the site.
8. Your rights
- Under Moroccan law no. 09-08 on the protection of individuals with regard to the processing of personal data, you have the right to access, correct and object to the processing of your data.
- Write to us: amouddoufamily@gmail.com
